Complete and Customized IT Support Solutions
Offering Certainty in an Uncertain Business Environment
In today's increasingly competitive business environment, it is crucial for small and medium sized businesses to operate with greater efficiency, flexibility and concentrate their efforts on revenue producing activities. The technology infrastructure of your business connects with every segment of your operation and has a dramatic effect on everything from properly servicing your clients to increasing your bottom line, and even controlling your exposure to potential liability.
You can choose to take advantage of our services by selecting a single solution or you can utilize our Managed Services. Our Managed Services Plans are designed to actively monitor and support each aspect of your business technology infrastructure, offering a total solution for all of your IT support requirements in a single package that is affordable and easy to manage. While our Managed Services Plans are comprehensive and detailed, each individual service can be customized to fit the exact needs of your business.
We Take Care of Your Technology So You Can Take Care of Your Business
Blue Cotton Tech Services
- Managed Services Plans
- Cloud Hosting and Data Center Hosting
- Help Desk Support
- Managed Backups
- IT Consulting Services
- Network Security
Our process begins with a complete audit of your entire technology structure as it currently stands. We become familiar with you, your employees and the daily operations of your business, as well as broader structural issues that relate to network security and overall system efficiency.
Many IT support firms offer rigid predefined solutions that are "one-size fits all" type solutions. We believe the only way to consistently deliver exceptional value is by providing solutions custom designed for each individual business, taking into consideration each user, workstation and office environment.
If you decide to use our Managed Services or simply opt for an individual solution, our approach is always the same. We believe the only way to ensure your technology solutions offer maximum efficiency with reliable quality is by knowing your business, your people and how you operate.
Regardless of the level of service you choose, our experienced technicians and support staff are available 24 hours a day, 7 days a week. We understand the slightest delay and smallest of issues can create a barrier between you and a potential new client. One of our core operating values is always responding quickly to client issues, but never providing a rushed solution that does not meet your long-term objectives.
IT Consulting Services
We have a vast amount of experience working with a wide range of organizations that all have different requirements and needs. Some requirements are due to internal processes chosen by the individual organizations and some are necessary because of strict regulatory requirements.
Our IT consulting services can assist you with special projects, business expansion plans or simply help you achieve maximum productivity and cost reduction. We help all types of organizations plan and implement custom solutions that allow them to compete in the marketplace at a higher level
We know it is imperative for your business to operate at maximum efficiency at all times. In an ultra-competitive marketplace, you need to spend your efforts on servicing your customers and not on technology issues. Our Help Desk is available 24 hours per day, 7 days a week to assist our clients with any network or technology problems they have. Our goal is to deliver rapid response with solutions that fix your problem today, helping you stay focused on your customers and your business.
Our cloud hosting services are flexible, secure and cost effective. Every business is trying to deal with the increasing demands of handling large amounts of data securely, while still allowing access if needed and in a cost effective manner. We can scale a cloud hosting solution to meet the needs of your business and customize the options to fit how you operate. We understand how important your business data is.
For businesses that need a cost effective hosting solution that offers maximum performance and flexibility, we have customized data center hosting plans. Our data center plans allow you to take full advantage of your own servers and hardware capabilities, without the additional cost of the infrastructure required to build your own data center.
Having a reliable backup service to ensure the security of your data is vital for all businesses today. A backup service needs to be secure, cost efficient, effortless and accessible. Our managed backup service ensures all of your company and customer data is backed up, while also offering fast access and complete restoration of data in the event of a data loss event.